From Bottlenecks to Breakthroughs: How Data, Analytics, and Collaboration Are Revolutionizing Claims Processing
Presented by Claire Waner from Securian Financial
What happens when you combine a customer-first mindset, deep business understanding, and the power of data science? You get a transformation story worth telling.
Join us for an inside look at how the team at Securian Financial reimagined claims processing—shifting from manual workflows to a digital-first, AI-assisted approach. Claire will walk us through the journey: from discovering pain points to designing solutions, overcoming resistance, and building a human-in-the-loop process that boosts adoption and trust.
Learn how the right mix of data, analytics, and partnerships led to faster turnaround times, fewer errors, and insights that fuel continuous improvement. Whether you're working in operations, analytics, or transformation, this session will leave you with ideas to take back to your own organization.
Claire attended the University of Illinois to receive her Master’s in Computer Science with an emphasis in Data Science and has several years of data science experience in the consumer packaged goods, supply chain, and insurance and financial services industries. In her free time, Claire enjoys baking, crocheting, and playing pickleball.
Big shout out to Securian for being a long-term supporter of DAMA-MN!!
Date: Wednesday April 16, 2025
Location: Link provided upon registration
Time: 9:15-11:00AM CST
Reserve your spot today!
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